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View salary and benefits informationThe Desktop Support Manager maintains the necessary hardware and software inventory and oversees the administration of required licenses. Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Being a Desktop Support Manager implements training programs and develops documentation to support end-users. Analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. In addition, Desktop Support Manager possesses experience in a LAN more...
The Desktop Systems Support, Manager leads multiple projects and oversees technical staff to ensure that client specifications are met. Improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Being a Desktop Systems Support, Manager typically reports to a head of unit/department. Requires a bachelor's degree in area of specialty. The Desktop Systems Support, Manager typically manages through subordinate managers and professionals in larger groups of moder more...
The Desktop Support Tech II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech II may require an associate's degree or its equivalent. Typically reports to a project leader or supervisor. Being a Desktop Support Tech II gains or has attained full proficiency in a specific area of discipline. Works under more...
The Desktop Support Tech III resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech III may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech III may require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Desktop Support Tech III has gained proficiency in multiple competencies relevant to the job. Works independentl more...
The Desktop/PC Support Director oversees the design, development, release, and maintenance of email application systems. Responsible for all aspects of the email/notes group. Being a Desktop/PC Support Director typically reports to top management. Requires a bachelor's degree. The Desktop/PC Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid kno more...
The Desktop Support Tech I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech I may require an associate's degree or its equivalent. Typically reports to a project leader or supervisor. Being a Desktop Support Tech I possesses a moderate understanding of general aspects of the job. Works under the close more...
The Desktop Systems Manager oversees the design, development, release, and maintenance of email application systems. Responsible for all aspects of the email/notes group. Being a Desktop Systems Manager typically reports to a top management. Requires a bachelor's degree. The Desktop Systems Manager manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Desktop Systems Manager typically requires 5+ years o more...
The Client Desktop Services Support Technician also responsible for customer service and end-user training. Maintains, repairs, and troubleshoots desktop hardware and software packages. Being a Client Desktop Services Support Technician typically reports to a supervisor. May require a bachelor's degree or its equivalent. Working as a Client Desktop Services Support Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. more...
The Desktop Systems Support Technician-Entry also responsible for customer service and end-user training. Maintains, repairs, and troubleshoots desktop hardware and software packages. Being a Desktop Systems Support Technician-Entry typically reports to a supervisor. May require a bachelor's degree or its equivalent. Working as a Desktop Systems Support Technician-Entry typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. more...
The Client Desktop Services Senior Support Technician interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Maintains, repairs, and troubleshoots desktop hardware and software packages. Being a Client Desktop Services Senior Support Technician writes manual for end-users to describe installation and operating procedures. Responsible for writing documentation to describe product corrections. In addition, Client Desktop Services Senior Support Technician requires a bachelor's degree or more...
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